Question 1

Can I pay NBI Clearance using GCash?

Accepted Answer

Yes. GCash is one of the accepted payment methods for NBI Clearance. You can pay through the GCash Pay Bills section, by scanning the QR code from the NBI portal, or at a GCash partner outlet. All GCash payments include a ₱25 service fee, making the total ₱155.

Question 2

How much should I load in GCash for NBI Clearance?

Accepted Answer

Load at least ₱160 for a standard NBI Clearance application. The total fee is ₱155 — ₱130 base plus ₱25 GCash service charge. The extra ₱5 gives you a buffer. For Quick Renewal with Metro Manila delivery, load at least ₱360.

Question 3

Why is my NBI GCash payment still pending?

Accepted Answer

A pending status usually means the NBI system has not yet synced with GCash. Wait 30 to 60 minutes and check your NBI account again. Do not pay a second time. If it remains pending after 24 hours, contact NBI support at nbiclearance@nbi.gov.ph and attach your GCash receipt.

Question 4

What if I entered the wrong reference number in GCash?

Accepted Answer

Stop immediately and do not make another payment. Contact NBI support with your GCash transaction receipt and your correct reference number. They will help link the payment to the right application or process a refund.

Question 5

Is GCash payment for NBI Clearance safe?

Accepted Answer

Yes. The NBI clearance.nbi.gov.ph portal officially accepts GCash as a payment partner. Always access the payment page through the official NBI portal — never enter GCash payment details on third-party websites claiming to offer NBI appointments.

Question 6

Can I use GCash to pay for NBI Clearance renewal?

Accepted Answer

Yes. Both Quick Renewal and Standard Renewal accept GCash payment. For Quick Renewal with Metro Manila delivery, pay ₱355 total. For Standard Renewal at a branch, pay ₱155.

Question 7

What if GCash deducted money but NBI still shows unpaid?

Accepted Answer

Screenshot your GCash transaction history showing the successful deduction. Wait 24 hours for the system to sync. If it still shows unpaid after 24 hours, email nbiclearance@nbi.gov.ph with your name, reference number, GCash screenshot, and appointment details.

Question 8

Do first-time job seekers pay through GCash?

Accepted Answer

First-time job seekers get their NBI Clearance free under Republic Act 11261. They do not need to pay through GCash. Register at firsttimejobseekers.nbi.gov.ph and follow the process for the free clearance application.

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How to Pay NBI Clearance Using GCash 2026